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SHIPPING POLICY

Shipping Policy

 

Last updated: June 2026

 

Shipping Locations

Evelyn Jane currently ships within the United Kingdom only.

We do not currently offer international shipping.

Shipping Costs

 

Standard UK delivery is charged at £3.95 per order.

 

Free UK delivery is available on orders of £50.00 or more.

 

Shipping costs will be displayed at checkout before payment is completed.

 

Processing & Delivery

 

Orders are carefully prepared before dispatch.

 

Delivery times may vary depending on the product ordered, delivery location, and courier service.

 

Please note that delivery estimates are provided as a guide only and are not guaranteed.

 

Tracking

Where available, tracking information will be provided once your order has been dispatched.

 

Please allow time for tracking information to update after receiving your dispatch confirmation.

 

Delivery Delays

 

While every effort is made to ensure orders arrive within the estimated timeframe, delays can occasionally occur due to factors outside of our control, including courier disruptions, adverse weather conditions, public holidays, or other unforeseen circumstances.

 

Evelyn Jane cannot be held responsible for delays caused by third-party delivery services.

 

Incorrect Delivery Information

Customers are responsible for ensuring that all delivery information provided at checkout is accurate and complete.

 

Evelyn Jane cannot be responsible for delays, failed deliveries, lost parcels, or additional costs resulting from incorrect delivery information supplied by the customer.

 

Lost or Missing Orders

 

If your order has not arrived within a reasonable timeframe, please contact us at:

 

hello.evelynjane@gmail.com

 

We will investigate the issue and work towards an appropriate resolution where possible.

 

Contact Us

 

For any shipping-related enquiries, please contact: hello.evelynjane@gmail.com

We aim to respond to all enquiries within 2 business days.

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